Privacy Policy
Last updated: November 20, 2023
SuccessGlo (“us”, “we”, or “our”) operates the https://successglo.com website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://successglo.com
Data Collection and Use
While using our Service, we may ask you to provide us with certain personally identifiable data that can be used to contact or identify you. Personally identifiable data may include, but is not limited to, your name (“Personal Data”).
What is Personal Data?
Examples of personal data refers to your name, address, contact details (email, telephone, address, company name), identification numbers, financial information, IP address, transactional information based on your activities on our website, images, and any other information of a personal nature.
Provision of Personal Data on a Voluntary Basis
We collect personal data that you voluntarily provide to us. You can choose not to provide us with personal data. If you have provided consent, you also have the right to withdraw your consent by contacting us at [email protected]. However, if you do so, it may not be possible for us to fulfil the purposes for which we require the personal data, including processing your transactions or providing you with the products and services that you require.
Provision of Personal Data Belonging to Others
If you provide the personal data of anyone other than yourself, you are responsible for informing the person, so as to ensure that they have given you the valid consent for your provision of their personal data to us.
Personal Data to be Accurate and Complete
It is important that the personal data you provided to us is up-to-date, accurate and complete. Please be responsible to inform us of any relevant changes to your personal data, so that we could update the information timely.
Children’s Privacy
Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Child under 13 has provided us with Personal Information, we will delete such information from our servers immediately.
How We Collect Personal Data
Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, and the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Providing Personal Data via Our Website
- When you make a query through our ‘Get in Touch’ Online Form on the landing page of https://www.successglo.com/contact/.
- When you submit a quote request through our ‘Request a Quote’ Online Form on the landing page of https://www.successglo.com/request-quote/.
- When you click on ‘Contact Us’ button found on our web pages that leads you to the ‘Get in Touch’ Online Form.
- When you send an email enquiry to [email protected] found on the landing page of https://www.successglo.com/contact/.
- When you dial the offices’ telephone numbers and voluntarily provide your name and contact details over the phone.
Providing Personal Data by Others
- Please note that for the scenarios below, your personal data may have been disclosed through third party sources, for example:
- From our business partners, such as language service providers, conference organizers and third parties providing advertising, marketing and promotional services to us.
- From your referees or previous employers (if you are seeking to apply for a job with us).
- From your family members or friends who provide your personal data to us on your behalf; and/or
- From public agencies or other public sources.
Purposes for Collection, Use or Disclosure of Your Personal Data
Generally, your personal data is used for purposes connected or relevant to our business, or to manage your relationship with us, such as:
- Quotation purpose.
- Answer any of your queries pertaining to our business service offerings and about our company.
- HR related information collection if you are a job seeker or language resource looking to work with our company.
- Marketing purposes.
- If you have given your consent, we may use your personal data for the purposes of marketing our services and those of our strategic partners and business associates for marketing and communication purposes. For example, informing you of our latest activities and promotions.
Mode of Contact
When we contact or send you information for the purposes above, we may do so by email, post, SMS, telephone or any other means provided by you. If you do not wish to receive any communication or information from us, or wish to restrict the manner by which we may contact you, kindly email us at [email protected] to inform us.
Retention Period of Personal Data
We keep your personal data only for so long as we need the personal data to fulfil the purposes we collected it for, and to satisfy our business and/or legal purposes, including audit, accounting or reporting requirements.
Your Rights
Depending on the jurisdiction law where you reside or where we operate, such rights may be considered:
Access
You may request to see if we hold your personal data and that you would like to assess them.
Correction
You may request us to amend and update your personal data should you deem necessary and relevant.
Delete/Remove
You may request us to delete or remove your personal data if certain circumstances arise, which both parties agree to do so.
Restriction
You may withdraw consent for our use of your personal data, or request us to suspend the processing of certain of your personal data about you, for example if you want us to establish its accuracy.
Portability
You may request the transfer of certain of your personal data to another party under certain conditions.
Objection
When we are processing your personal data based on a legitimate interest, you may object to processing.
You may contact us by emailing us at [email protected]. We may require that you submit certain forms or provide certain information to process your request.
Limitation
We may be permitted under applicable laws to refuse a request, for example, we may refuse a request to delete your personal data if you are in the process of any claims with us since we need the personal data to continue the discussion of the matter on hand with you.
Complaint
If you find us in your opinion not complying with this Policy, you have the right to lodge a complaint with any data protection regulator or authority having jurisdiction over us.
Security
The security of your Personal Information is important to us, but remembers that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].